When testing through the ProctorU Platform, you will need a computer that fulfills the following system requirements.
Need to test your equipment?
| Minimum Requirements | |
|---|---|
| Operating System | Windows 10 or later Mac OS 11.0 or later All recent compatible versions of ChromeOS (Extension workflow only) |
| Browser (extension workflow only) | Chrome |
| Connectivity | 3 Mbps (3072 Kbps) Upload & Download Speed (mobile hotspots and tethering are discouraged) |
| Webcam | 640x480 resolution |
| Microphone | All microphones other than those built into headphones are permitted. |
| Speakers | Built-in or external speakers are required. |
| RAM Capacity | 8GB |
| CPU | 4 cores at 2.4ghz |
| Monitor Resolution | 1366x768 |
| Ports | UDP/TCP 80 UDP/TCP 443 |
Not Supported:
- Connecting from within a virtual machine. You will be asked to reconnect using your host operating system to take your exam
- Apple Boot Camp
- Remote Access Software
- Inactive Version of Windows and Test Builds/Test Mode
- Microsoft Edge browser
- Windows 10 and 11 in S mode or Surface RT
- Linux operating systems
- Google Chromebooks (with Guardian Browser)
- Google Chromebooks for Live+ or Review+
- Tablets (Nexus, iPad, Tab, Note, etc.)
- Smartphones
Here are some important caveats and limitations to keep in mind when testing:
- You will not be permitted to test with remote control software running on your computer. Applications like TeamViewer, GoToMyPC, AnyDesk, etc.
- You will only be permitted the use of a single monitor when testing, all others must be disconnected.
- Mobile devices, such as tablets or cell phones, are not supported.
- Headphones are generally not permitted. Check with your testing organization to determine if you are allowed to use headphones.
- You will not be permitted to take your exam from within a virtual machine. You will be asked to reconnect using your host operating system to take your exam.
- You will not be permitted to use Apple Bootcamp to take your exam.
- Unlicensed/inactive versions of Windows and Test Builds/Modes are not permitted.
- External monitors connected to a closed laptop should be set to mirror display and should be connected directly to the computer. Avoid using a docking station.